Cancelation Policy

HomeCancelation Policy

 Last Updated: 29-02-2024

1. Order Cancellation:

At ADVANTEK MEDICAL, SURGICAL EQUIPMENT & INSTRUMENTS TRADING CO. L.L.C, we understand that circumstances may change, and you may need to cancel your order. We aim to accommodate your requests while providing excellent customer service.

2. Cancellation Procedure:

To cancel your order, please follow these steps:

  • as soon as possible after placing your order.
  • Provide your order details and reason for cancellation.
  • If your order has not been processed or shipped, we will cancel it and issue a full refund.
  • If your order has already been shipped, please refer to our Refund Policy for further instructions.
3. Contact Us:

If you have any questions or need assistance with order cancellations, please get in touch with our customer service team at Naturys@advantekmedical.com or +(971)52-737-7590